Problem: A1 Rentals, with locations in Idaho Falls and Rexburg, Idaho, provides portable restrooms as part of its general rental business. When customers questioned whether or not units have been serviced, A1 needed software that could verify the job was completed. They sought a solution to manage general rental equipment and handle the complexities of portable restrooms, specifically with features that include service and dispatch routing as well as reoccurring billing.

Solution: Point-of-Rental Expert Software provided a complete rental management system for advanced rental operations. It not only handles general rental transactions with reoccurring billing and dispatch routing, but also provides a service module that integrates with TSO Mobile. Using a GPS unit within every service truck, it collects and reports data, allowing A1 Rentals to track each service route. Providing a geo time stamp with latitudinal/longitudinal coordinates, it specifies how long the truck is at a stop as well as when the pump turns on and off.

Result: Now when customers call, A1 staff can check the service contract to see when the driver was at the location and if the job was marked as complete. “Everything is in one software, so we don’t have to bounce back and forth between programs,” says Wes Thompson, owner of A1 Rentals. 800/944-7368; www.pointofrental.com.