Inside the February 2016 Issue of PRO Monthly
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![Clean Portable Sanitation a Key to Car Show Success](https://cole-promonthly.imgix.net/https%3A%2F%2Fwww.promonthly.com%2Fuploads%2Fimages%2Fdsc_9428_170822_130555.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=866ac9e0ea9dab84ea4f8f212cda0719)
Cover Story
Hustling Wisconsin crew puts it in high gear to service one of the Midwest’s oldest and largest collector car shows.
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![Let’s Talk About Industry Issues at the WWETT Show Kickoff Event](https://cole-promonthly.imgix.net/https%3A%2F%2Fwww.promonthly.com%2Fuploads%2Fimages%2Fjim_kneiszel_2009_170822_130600.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=219ea902a2d82f611f91acce8030958e)
From the Editor
The WWETT Show Kickoff is a perfect place to network with your portable sanitation industry friends.
![Should After-Hours Emailing Count as Work?](https://cole-promonthly.imgix.net/https%3A%2F%2Fwww.promonthly.com%2Fuploads%2Fimages%2Fjudy_kneiszel_2009_170822_130559.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=d8d46b009f712f2777b93a4d0b7323d1)
Back at the Office
Expecting employees to answer too many late night messages is not an LOL matter — it could cost you overtime pay.
![Legal Eagle: Small Business Advice From an Attorney Turned Portable Restroom Operator](https://cole-promonthly.imgix.net/https%3A%2F%2Fwww.promonthly.com%2Fuploads%2Fimages%2Ftexaswaste5_170822_130554.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=a08d7177ff3bad277fc6ab0690d6d0e2)
PROfile
Houston business entrepreneurs and longtime pals combine skills to transform an underperforming portable restroom operation into an ironclad success.
![Time to Unwind](https://cole-promonthly.imgix.net/https%3A%2F%2Fwww.promonthly.com%2Fuploads%2Fimages%2Fjn_img_8583_flag_ddickerson.r.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=018f849728447a5b7b917e580caf232b)
WWETT Preview
Country music singer Jerrod Niemann ready to give WWETT Show attendees, exhibitors a great show.
![4 Steps to Turn Around an Irate Customer](https://cole-promonthly.imgix.net/https%3A%2F%2Fwww.promonthly.com%2Fuploads%2Fimages%2Ft-_pro_business_-_joe_curcillo_170822_130553.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=ed08fdc7964f4219ebe918ffaef15459)
PRO Business
Your customer is mad as hell and he wants some answers. Learn how to defuse any customer complaint and get them back on your side.
![Follow These Tips to Keep Your Windshield Clean](https://cole-promonthly.imgix.net/https%3A%2F%2Fwww.promonthly.com%2Fuploads%2Fimages%2Freplace_wipers-2_170822_130550.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=5e9a08a16193eb4b330c5fef5315b338)
In The Garage
A well-maintained wiper and washer system will keep you safe when the next snow- or rainstorm hits while you’re working a route.
![Lifting Bracket Option on T.S.F. Company Free Standing Sink](https://cole-promonthly.imgix.net/https%3A%2F%2Fwww.promonthly.com%2Fuploads%2Fimages%2Ft.s.f._1_170822_130549.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=98e90823633d8e631f8c19d7f5fdd7ac)
WWETT Spotlight
![What Erases Graffiti Pencil Marks?](https://cole-promonthly.imgix.net/https%3A%2F%2Fwww.promonthly.com%2Fuploads%2Fimages%2Fgraffiti_1_170822_130549.jpeg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=c60ccb82b11c394ef254be6dc575fcfc)
PRO Forum
From Goof Off to Magic Erasers, PROs share their tips to remove stubborn marks from restrooms.
![Tag(line) – You’re It!](https://cole-promonthly.imgix.net/https%3A%2F%2Fwww.promonthly.com%2Fuploads%2Fimages%2Fpsai_news_-_karleen_kos_170822_130548.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=8f857b59d2fa2395cd043882ead81962)
PSAI News
The positive impact of portable sanitation is explained in a few words.