Inside the December 2019 Issue of PRO Monthly
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Issue Archive
![Russ Gulliford Vowed He Would Never Belittle Anyone in Business — and That Pledge Has Paid Off](https://cole-promonthly.imgix.net/https%3A%2F%2Fwww.promonthly.com%2Fuploads%2Fimages%2Fillinoisportabletoilets_011.jpg?crop=focalpoint&fit=crop&fp-x=0.515&fp-y=0.27&h=75&ixlib=php-1.1.0&q=75&w=75&s=5a92f5ca38732f67217c96ee2f56c585)
Cover Story
Living by the golden rule with employees and customers wins friends and builds profits at Illinois Portable Toilets.
Product Focus
![Why Doesn’t the PSAI Do Something About Bad Behavior? We Do!](https://cole-promonthly.imgix.net/https%3A%2F%2Fwww.promonthly.com%2Fuploads%2Fimages%2Fkk_headshot_with_psai_logo_191205_103720.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=d42cfa8d219670af13525b0b70db60c1)
PSAI News
![You Better Like the Cold If You Want to Clean Restrooms at the Top of Lake Superior](https://cole-promonthly.imgix.net/https%3A%2F%2Fwww.promonthly.com%2Fuploads%2Fimages%2Ffbp4467.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=3205305c1d9c8a7e703e5d10056d5f25)
Take 5
Thunder Bay’s Jacky Ward of A-1 Sewage Services is happy to share her experience to help northern PROs cope with severe conditions that will come around in a few months.
![Consider Restroom Heaters and Blankets When Jack Frost Comes Calling](https://cole-promonthly.imgix.net/https%3A%2F%2Fwww.promonthly.com%2Fuploads%2Fimages%2Fpro-09-18_at_your_service_-_jeff_and_terri_wigley_191205_111155.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=c051638319cf5c25a7c4aede03bb1794)
At Your Service
By regulation or user request, demand is on the rise for more comfortable units over the winter months.
![Respond to the Sanitation Crisis in Your Streets](https://cole-promonthly.imgix.net/https%3A%2F%2Fwww.promonthly.com%2Fuploads%2Fimages%2FJim-Kneiszel-2009_191205_111831.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=30729a5dd45aa1789535735138d69637)
From the Editor
Portable restrooms stand alone as a practical solution to providing a vital service to downtown visitors and a growing homeless population.