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Anja Smith is managing partner of All Clear Plumbing in Greenville, South Carolina, and was a presenter at the 2016 Water & Wastewater Equipment, Treatment & Transport (WWETT) Show.
Maybe you have heard the term “community relations” and shrugged it off as a buzzword. Or maybe you see community relations management (CRM) as something for big companies, with big budgets, who use words like “stakeholders.” You don’t often hear about small companies...