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Customer Service
Final day of the 2014 Pumper & Cleaner Expo
Blogs
February 27, 2014
Meet other PROs at the Expo Roundtable Discussions
4 New Year’s Resolutions to Keep Your Business Booming
Online Exclusives
January 15, 2014
4 Eye-Popping Portable Restrooms
Online Exclusives
November 13, 2013
Industry Business Owners Recall Benefits of 'Client-First' Philosophy
Editorial
November 12, 2013
Look for telltale signs you need to work on your business relationships. Then make some changes before you lose a good client.
Celebrate Global Handwashing Day in your backyard
Blogs
October 11, 2013
Encourage your customers to promote more sanitary conditions
Tips to Resolve Issues With Unsatisfied Customers
Editorial
October 11, 2013
Don’t fall back on an offer to extend free service after a mistake. Get creative, and develop an apology or thank you program customers will remember!
Small Business Owner Pays Attention to Minuscule Details, Reveals Soft-Side
Editorial
August 13, 2013
Unhappy being cooped up in a factory job, Canada’s Dan Grenier found his dream job getting outside and running a portable sanitation service route.
Apologize: The Customer is Always Right
Online Exclusives
July 23, 2013
10 tips for effectively handling customer complaints
California Portable Restroom Operator Focuses on Service & Business Diversification
Editorial
July 09, 2013
When called to provide a new product or service, NOR-CAL Portable Services won’t give “no’’ for an answer.
Your Online Presence: What is Your Customer Looking For?
Online Exclusives
July 03, 2013
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